Why is my zoom camera not working on my laptop. Quick Fixes When Your Zoom Meeting Camera Isn’t Working

July 29, 2022

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How to Fix Zoom Camera Not Working: 5 Ways

Zoom also has compatibility issues with macOS Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you. Follow these steps in order to get your camera working in Zoom:. Make sure your camera is connected and turned on. If you use an external webcam for Zoom, check the connecting cable for damage, and try connecting it to a different USB port if possible.

For wireless webcams, check your Bluetooth settings and make sure the device's battery is charged. Make sure your camera is selected in Zoom. During a meeting, select the up arrow next to the camera icon and make sure the desired webcam is chosen. If the camera icon has a line through it in your Zoom window, select the icon to enable your camera.

Close other programs that can access your camera. Other software could be competing with Zoom for your webcam. Check your device settings. Go to the camera settings on your device to make sure it's not disabled. Check your app permissions. Make sure Zoom has permission to use your camera by going to your device's app settings. Update your device's drivers. Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date.

Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera.

Change Zoom's Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result. If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn't checked. Reinstall Zoom. If you're using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website.

Alternatively, you can try using the web version. If you're still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom. Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. There are many reasons why this could happen. So, to help you out, we have listed different ways to fix this issue so that you can go on with your busy day.

Before you start changing any settings on your computer, the first thing you need to do is to ensure that webcam is connected or working correctly on your PC. Check your settings and reconnect the device. If it is, do the following troubleshooting steps. When you join a meeting, you'll see a prompt saying: Turn off my video.

You also need to ensure that you're using the correct camera for your call. To check this, press the up arrow beside the Start Video icon and choose the device you want to use. In some cases, your system is blocking the app from accessing your device's camera.

You need to enable camera permissions to fix the camera issue.

- Is Your Webcam Not Working on Zoom? Here’s What to Do

Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.

I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. I have shut off any other camera-sharing software such as Skype and enabled access to all apps.

This is quite frustrating! Any help would be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.

The web cam works with the built in camera app and in Google Meet, but in Zoom I see a black screen instead of video. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Thanks very much! Problem solved! I solved it by reinstalling the camera driver with an updated version.

I'll file the other solution for later reference. This site in other languages x.